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Line of Credit




Does my line of credit have a maturity date?

There is no set maturity date, and you can repay at any time without penalty.


How often do I pay interest?

You will be billed monthly for interest accrued on the portion of the credit line that is in use.


Are there any fees to have the line in place?

There are no maintenance or annual fees associated with the line of credit* and you will only be billed interest for the portion of the line of credit that is in use.

*Please refer to the Schedule of Fee for return payment charges and fees for international wire transfers.


How do I verify my credit limit and view information about my line of credit?

You can access your account balance and transaction information by phone or online (log on to our website and navigate to “My Accounts”).


How do I access my line of credit?

Once the line is in place, you can access your account via wire transfer or line of credit checks, if you selected this option upon application. If you did not select this option and would like to order checks now, contact our Client Experience team at 866.792.5412.


How do I make a payment?

To learn more about our payment options, click here.


How do I place an initial order or reorder for line of credit checks?

Please contact the Client Experience team at 866.792.5412. 


How can I enroll for online statements?

It takes just a minute to switch to online statements. Log into your account and navigate to “My Accounts > Account Services > Change statement delivery method.” You will be provided with disclosures and information about electronic statements and will be asked to consent to receiving your statements electronically.

You will receive one more paper statement after you sign up for online statements*. You can easily save your statements to your personal computer, or choose “Download Banking Transactions” on the Accounts page to download your account history to Quicken®, MS Money® or other accounting software. You can also print your statement if you need a paper copy (Adobe Reader is required).

*Only statements generated after the online activation date will be available for online viewing. Statements are produced only if there is an outstanding balance on your account.


I can’t remember my user ID or password. Help me log on to my account so I can sign up for online statements.

Your user ID for online access was included in the welcome letter you received from us when you opened your account. We sent your password by email if your email address was provided at account opening; otherwise, a password letter was mailed. If you cannot find this information, please call the Client Experience team at 866.792.5412, and they will be happy to help.




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