|
Request Type
|
Client
|
Financial Professional*
|
|
Demographic Updates, e.g.,name, address, phone, email address
|
Online Banking (excludes name update)
Verbal to Bank
LOI
Form
Name updates require additional documentation of the legal name change.
|
Verbal to Bank
TALEA Lync Case
Name update requests are not authorized.
|
|
Target Balance Change
|
Online Banking
Form
|
TALEA Lync Case
|
|
Manual Transfer
|
Verbal to Bank
LOI
Online Banking
|
Submit through SEI Advisor Desktop Actions |
|
Internal Funds Transfer
|
Verbal to Bank (up to $4999.99)
LOI
Form
|
Not Authorized
|
|
Wire Transfer
|
Verbal to Bank (must have Standing
Wire Instructions on file with Bank)
Form (choose one):
Deposit Account - Domestic
Deposit Account - International
SBLOC - Domestic & International
|
Not Authorized
|
|
Initiate ACH
|
Online Banking
LOI
|
Not Authorized
|
|
Initiate External Funds Transfer
|
Online Banking
LOI
|
Not Authorized
|
|
Treasurer's Check
|
LOI
Form (SBLOC only)
|
Not Authorized
|
|
Check Order
|
Online Banking (Deposit Account only)
Verbal to Bank
(LOI is needed if mailing to an alternate address)
LOI
|
Verbal to Bank
(provided no address change was processed within 30 days of request; mailing of checks to an alternate address is not authorized)
|
|
Check Copy
|
Verbal to Bank
LOI
|
Verbal to Bank
TALEA Lync Case
(provided no address change was processed within 30 days of request)
|
|
Request Debit Card
|
Verbal to Bank
LOI
|
Verbal to Bank
TALEA Lync Case
(provided no address change was processed within 30 days of request)
|
|
Cancel Debit Card
|
Verbal to Bank
LOI
|
Verbal to Bank
TALEA Lync Case
|
|
Change Third-Party Statement Recipient
|
Verbal to Bank
LOI
Form
|
Form
|
|
Statement Copy
|
Verbal to Bank
LOI
|
Verbal to Bank
Up to 18 months available through TALEA Lync.
TALEA Lync Case for more than 18 months prior.
|
|
Stop Payment on Check
|
Online Banking
Verbal to Bank
LOI
Form
(must follow up with Form within 14 days otherwise order is not binding
upon Bank)
|
Verbal to Bank
TALEA Lync Case
(client must follow up with Form within 14 days otherwise order is not binding upon Bank)
|
|
Stop Payment on an ACH/Online Bill Pay
|
Form
|
Not Authorized
|
|
Cancel Stop Payment
|
LOI
|
TALEA Lync Case
|
|
Remove Inactive Status From Account
|
Verbal to Bank
LOI
|
Verbal to Bank
TALEA Lync Case
|
|
Close Deposit Account
|
LOI (notarization required for a check mailed to an alternate address)
Form
|
Not Authorized
|
|
Interest Capitalization
|
Form
|
Not Authorized
|
| Change in Terms Request |
Form
|
Form
|
*For Financial Professional Use Only:
Lync is an innovative client account management tool that has replaced TotalCash Manager (“TCM”) and can be accessed through the TALEA platform using existing log-on credentials. Whether you want to know how to log in, navigate through Lync, set-up access for other users, view client data, or generate reports, we've got the answers for you on our Frequently Asked Questions page. |